Travel conditions

All you need to know for a successful holiday...

Please take note of the following “Italia Golf & More AG” travel conditions.





Reisegarantie
Membre of the Guarantee Fund



Travel conditions for standard reservations


Handling fees:

bookings up to 2 hotels:
Euro 40 invoice (up to 6 people)
or
Euro 10 per person (from 7 people with centralized invoice)

every additional hotel:
Euro 10 per invoice


Change of reservation:

starting from Euro 100.- per modification


Cancellation policy:
(on the travel price)
Only the date of cancellations in writing will be taken into account.

up to 15 days before arrival date: 30%
from 14 to 7 days before arrival date: 50%
from 6 to 4 days before arrival date: 75%
from 3 before arrival to arrival date, late arrival, early departure, no show: 100%
Minimum cancellation fee: Euro 100,- per person

We recommend to subscribe a travel insurance agreement..


Payment conditions:

a deposit of 30% must be paid within 5 working days from the issue date of the invoice.
The outstanding balance is due 30 days before arrival date.
Reservations of groups from 9 people onwards are subject to different payment conditions.

For GROUP RESERVATIONS with a centralized reservation/invoice, only centralized payments will be accepted. The group coordinator should collect the participants’ deposit and outstanding balance and settle the invoice. Individual payments of the participants won’t be accepted.


Payment method

Payment by bank transfer or credit card (VISA or Mastercard).
All confirmations of reservation received within 10 working days from the arrival date involve a credit card payment (VISA/MASTERCARD).


Taxes:

Please take note that a tourist tax has been in force in Italy since 27.07.2011. Whether it is applied, it must be paid directly at the hotel by the end-client, at the check-out.



Reisegarantie
Membre of the Guarantee Fund



Travel conditions for IG&M Events


Handling fees:

€ 49 per person


Change of reservation:

starting from Euro 100.- per modification


Cancellation policy:
(on the travel price)
Only the date of cancellations in writing will be taken into account.

Up to 30 days before arrival date: 30%
From 29to 21 days before arrival date: 50%
From 20 to 8 days before arrival date: 75%
From 7 days before arrival to arrival date,late arrival, early departure, no show: 100%
minimum cancellation fee: € 100 per person

We recommend to subscribe a travel insurance agreement..


Payment conditions:

a deposit of 30% must be paid within 5 working days from the issue date of the invoice.
The outstanding balance is due 30 days before arrival date.
Reservations of groups from 9 people onwards are subject to different payment conditions.

For GROUP RESERVATIONS with a centralized reservation/invoice, only centralized payments will be accepted. The group coordinator should collect the participants’ deposit and outstanding balance and settle the invoice. Individual payments of the participants won’t be accepted.


Payment method:

Payment by bank transfer or credit card (VISA or Mastercard).
All confirmations of reservation received within 14 working days from the arrival date involve a credit card payment (VISA or Mastercard).


Taxes:

Please take note that a tourist tax has been in force in Italy since 27.07.2011. Whether it is applied, it must be paid directly at the hotel by the end-client, at the check-out.



Reisegarantie
Membre of the Guarantee Fund



Travel conditions for IG&M vintage & classic car events


Handling fees:

Euro 59 per person


Change of reservation:

starting from Euro 100.- per modification


Cancellation policy:
(on the travel price)
Only the date of cancellations in writing will be taken into account.

up to 60 days before arrival date: 30%
from 59 to 30 days before arrival date: 50%
from 29 days to the day of arrival, late arrival, early departure, no show: 100%
minimum cancellation fee: Euro 100 per person

We recommend to subscribe a travel insurance agreement..


Payment conditions:

A deposit of 30% must be paid within 5 working days from the issue date of the invoice.
The outstanding balance is due 60 days before arrival date.


Payment method:

Payment by bank transfer or credit card (VISA or Mastercard).
All confirmations of reservation received within 14 working days from the arrival date involve a credit card payment (Visa ou Mastercard).


Taxes:

Please take note that a tourist tax has been in force in Italy since 27.07.2011. Whether it is applied, it must be paid directly at the hotel by the end-client, at the check-out.



Rent of classic cars:

The rent of our classic/vintage cars implies the application of the related renting conditions which will be provided on request.



Claims:

Claims in writing on the part of the customer shall be sent to the Agency by recorded delivery with acknowledgment of receipt, within 10 working days from the travel return date.



Packages:


the availability of the rooms proposed in our packages is limited. As a general rule, special packages cannot be combined (for example: Special Golf 7 + 5 nights). 
The green-fees mentioned in the packages are valid from Monday to Friday; week-ends and festivities are not included (please take note that a supplement for green-fees on week-ends and festivities may be applied). Any additional service (beverages, parking space reservations etc.) is never included in the package price (unless stated otherwise). Packages' individual services (such as green-fees) are not refundable.
Italia Golf & More Card reductions on green fee prices are valid on 18-hole green fees only.
Our tee-off time reservation service is included in the price when the accommodation is booked through our office.

General travel conditions valid for all reservations booked through Italia Golf & More AG, based on the federal act on package travel of 18 June 1993 of the Federal Assembly of the Swiss Confederation, based on section 31 sexies and 64 of the Federal Constitution. In compliance with the legislative decree of 17 March 1995, No. 111 of the implematation of Directive 90/314/EEC on package travel, package holidays and package tours, the company or the vendor to whom the customer turns to shall have the administrative authorization to operate in conformity with section 3/1, letter A of the legislative decree No. 111/95.


The contract between the customer and the agency is subject to the law No. 1084 of 27/12/1997 of the ratification and enforcement of the International Treaty on travel contracts, signed in Brussels on the 23.04.1970, and to the above mentioned legislative decree No. 111 of 17.03.1995.
Liability insurance: Italia Golf & More AG subscribed an insurance contract with AXA/Winterthur. As no other insurance is included in the price of the stay, we recommend you to subscribe a travel insurance agreement in the event of travel cancellation.
Security Fund: Italia Golf & More AG is member of the Swiss Travel Guarantee Fund. All members of the fund are insured in case of insolvency or financial distress and can therefore offer this additional security to all customers. In case of insolvency or financial distress of the company, customers will have the right to claim a refund of the amount paid.

The place of jurisdiction is exclusively the seat of "Italia Golf & More AG", Rosenstrasse 2, CH 6010 Kriens CHE 114633 560 MWST, CEO Charles H. Illi.

With the current travel conditions, all travel conditions published before are void. All information is subject to change.

Kriens, 31.12.2016




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Italia Golf & More AG • UID-Nr. CHE-114.633.560 MWST
Customer Service Tel. 0039 0584 166 69 00 • Fax 0039 0584 166 69 90 • info@italiagolfmore.comwww.italiagolfmore.com

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